PRIVACY POLICY

1. Data Controller

Alona Bilous Photography is responsible for the personal data processed through this website and in connection with our photography services.

2. Personal Data We Collect

We may collect personal data when you contact us, request information, book a photography session, purchase a gift card, or otherwise communicate with us.

This may include:

• Name
• Email address
• Telephone number
• Event or session date
• Location
• Information included in your message or enquiry
• Booking and payment-related information
• Photographs and other images created as part of a photography service

We may also receive technical information when you visit the website, such as IP address, browser type, device information and website usage data, depending on the cookies and services used on the website.

3. Why We Use Your Personal Data

We may use your personal data for purposes including:

• Responding to enquiries
• Managing bookings and photography sessions
• Communicating before and after a session
• Delivering photographs and related services
• Processing payments and maintaining business records
• Issuing invoices and complying with accounting and tax obligations
• Managing gift cards
• Improving the website and customer experience
• Protecting the website and preventing misuse
• Complying with legal obligations

4. Legal Basis for Processing

Depending on the situation, we may process personal data because:

• It is necessary to take steps at your request before entering into a contract
• It is necessary to perform a contract with you
• We have a legal obligation to retain certain business or accounting information
• We have a legitimate interest in operating and improving our photography business
• You have given consent, where consent is required

5. Photographs

Photographs taken during a booked photography session are processed in order to provide the photography service agreed with the client.

Photographs will not automatically be used for marketing, social media, portfolio purposes or publication solely because a client booked a session.

Where consent is required for publication or marketing use, appropriate permission will be requested.

6. Contact Forms and Email

When you contact us through the website or by email, the information you provide is used to respond to your enquiry and, where relevant, prepare or manage your booking.

Please do not send sensitive personal information unless it is necessary for the photography service.

7. Payments and Accounting

Information relating to bookings, payments, invoices and business transactions may be retained where necessary to comply with Danish accounting and tax requirements.

Payment information may also be processed by third-party payment providers where applicable.

8. How Long We Keep Personal Data

We keep personal data only for as long as necessary for the purpose for which it was collected.

The retention period may vary depending on the type of information.

• Enquiry information may be deleted when it is no longer relevant
• Booking and customer information may be retained while necessary to provide the service
• Accounting records may be retained for the period required by Danish law
• Photographs may be retained for a reasonable period for delivery, backup and customer service purposes

9. Sharing Personal Data

We do not sell your personal information.

Personal data may be shared with trusted service providers where necessary to operate the business or provide the photography service.

These may include providers of:

• Website hosting
• Online galleries
• Email services
• Cloud storage
• Payment services
• Accounting services
• Analytics or website functionality

These providers may process personal data only as necessary to provide their services.

10. International Data Transfers

Some service providers may process data outside Denmark or the European Economic Area.

Where this occurs, appropriate safeguards are used where required under applicable data protection law.

11. Cookies

This website may use cookies and similar technologies to ensure that the website functions correctly and, depending on the services enabled, to understand how visitors use the website.

Some cookies may be necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent.

More information about cookies and the services used on the website may be provided through the website's cookie settings or cookie banner.

12. Your Rights

Under the GDPR, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

These rights are subject to applicable legal requirements and exceptions.

To exercise your rights, contact alonabilous.photo@gmail.com .

13. Complaints

If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

14. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. Changes to This Privacy Policy

This Privacy Policy may be updated when the website, services, legal requirements or data-processing practices change.

The latest version will always be published on this page.